The Truth Behind “Saya Dari Pihak Bank” Calls
The Truth Behind “Saya Dari Pihak Bank” Calls Almost every Malaysian has received it at least once — a phone call that starts politely with, “Saya dari pihak bank.” The voice sounds calm, professional, and confident. They know your name. Sometimes they even know which bank you use. Before you realise it, the call has already taken control of your attention. These calls are scams, and they are far more common than many people want to admit. The trick is simple. Scammers pretend to be bank officers and create a problem that needs “urgent action.” They may say your account has suspicious activity, an online transaction is pending, or your card will be blocked. Fear does the rest. When people panic, they stop asking questions and start following instructions. What makes these calls dangerous is how normal they sound. The caller speaks in proper Bahasa Melayu or clear English. They use banking terms like “verification,” “security check,” or “temporary freeze.” Some even transfer...

