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When WhatsApp Stops Connecting Us and Starts Consuming Us

When WhatsApp Stops Connecting Us and Starts Consuming Us Technology was supposed to make communication easier. Instead, many of us now carry a small source of anxiety in our pockets. WhatsApp has become so deeply embedded in everyday Malaysian life that it is difficult to imagine a normal day without it. Families organise themselves through WhatsApp groups. Businesses depend on it. Schools use it to communicate with parents. Friends make plans through it. Community groups share announcements, warnings and, occasionally, questionable information. It is undeniably useful. But usefulness can become dependence. And dependence can become unhealthy. The problem is not WhatsApp itself. The problem is the expectation that we must always be available because WhatsApp makes it technically possible. A message arrives. We check it. Another arrives. We check again. A group becomes active. We feel compelled to see what is happening. Someone has read our message but has not replied. We s...

Social Media's Role in the Rise of Abuse and Misinformation

Social Media's Role in the Rise of Abuse and Misinformation

“A lie can travel halfway around the world while the truth is still putting on its shoes.” – Mark Twain

Once upon a time, if someone wanted to spread nonsense, they had to work hard for it. They had to stand in a coffee shop, argue loudly with strangers, and risk being laughed at by people who actually knew what they were talking about.


Today, in Malaysia, spreading nonsense is effortless. All it takes is a smartphone, an internet connection, and the dangerous combination of confidence and ignorance.

Welcome to the golden age of social media misinformation and digital abuse, where facts are optional and outrage is the national pastime.

Platforms like Facebook, TikTok, Instagram, and WhatsApp were originally meant to connect people. Instead, they have evolved into massive digital megaphones where anyone with an opinion can broadcast it to thousands without the minor inconvenience of verification.

And Malaysians have embraced this power with enthusiastic recklessness.

Take misinformation. A random uncle forwards a message claiming that a new government policy will secretly confiscate everyone’s savings. No source. No evidence. Just a dramatic paragraph ending with “Share before they delete this!”

Within hours, the message spreads through family groups faster than news about free food at a kenduri.

Nobody asks where it came from. Nobody checks whether it’s real. Because on social media, speed always beats accuracy.

But misinformation is only half the circus. The other half is abuse.

Social media has created a magical environment where people who behave politely in real life suddenly transform into keyboard gladiators. Hidden behind profile pictures and usernames, they unleash insults that would make even the loudest mamak stall argument look civilised.

Someone shares an opinion? Instant attack.

“Stupid.”
“Idiot.”
“Go back to school.”
“Who asked you?”

The comment section becomes a digital battlefield where logic is replaced by sarcasm and personal insults. Civil discussion doesn’t stand a chance.

What makes this behaviour even more impressive is the level of confidence displayed by people who clearly haven’t read beyond the headline.

A 10-second video clip goes viral, and suddenly thousands of Malaysians become legal experts, political analysts, and moral philosophers—all at the same time. Context disappears. Nuance evaporates. Judgment arrives immediately.

The irony is that social media users often claim they are “seeking the truth.” In reality, many are simply looking for content that confirms what they already believe.

If a story supports their opinion, it must be true.

If it contradicts their belief, it must be propaganda.

Algorithms quietly encourage this behaviour by feeding users more of what they already agree with. The result is a collection of digital echo chambers where misinformation thrives and abuse becomes normal.

And the consequences are very real.

False rumours can damage reputations overnight. Fake news can trigger unnecessary panic. Online harassment can push people into silence or worse.

Meanwhile, the people spreading the misinformation often feel zero responsibility because, in their minds, they are simply “sharing information.”

But sharing garbage is still spreading garbage.

Malaysia’s social media culture reflects a deeper problem: the lack of digital discipline.

Just because someone can post something doesn’t mean they should. Just because a message appears dramatic doesn’t mean it’s true. Just because a person disagrees with you doesn’t mean they deserve to be verbally destroyed in the comment section.

Yet every day, millions of Malaysians log in and repeat the same cycle—scroll, react, insult, share.

The internet didn’t invent human stupidity. It simply gave stupidity a faster delivery system.

And until people start valuing facts more than outrage, social media will continue doing what it does best: turning misinformation into viral entertainment and turning ordinary citizens into part-time professional abusers.

All from the comfort of a smartphone.

Truly a technological achievement.


www.farizal.com

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