SMS Scams Claiming to Be From Pos Malaysia

SMS Scams Claiming to Be From Pos Malaysia

If you own a phone number in Malaysia, congratulations — you are now a “valued customer” of Pos Malaysia. At least, that’s what the SMS says. A mysterious parcel has arrived. Delivery failed. Action required. Click immediately. Or else.

This scam has become so common that it deserves its own national identity card.

The message usually arrives without context. No tracking number you recognise. No parcel you remember ordering. Just a polite panic button disguised as customer service. “Bungkusan anda ditahan.” “Alamat tidak lengkap.” “Sila klik pautan untuk elak pemulangan.” The tone is urgent but friendly — like a courier who cares deeply about your emotional well-being.

The trick works because Malaysians are constantly waiting for parcels. Shopee. Lazada. TikTok Shop. A cousin sending kuih raya. A friend mailing something “nanti sampai.” In a country addicted to online shopping, a delivery notification feels normal. That’s exactly the problem.

Clicking the link sends victims to a fake Pos Malaysia website that looks convincing enough to fool tired eyes. Logos are copied. Colours are familiar. Forms ask for personal details, IC numbers, phone numbers, and eventually, a small “processing fee.” RM2.50. RM4.90. Cheap enough not to think twice. Expensive enough to unlock your bank account.

This is not a technical scam. It’s a psychological one.

Scammers rely on routine, distraction, and trust. The SMS arrives during lunch, while driving, or right before bed. Victims don’t stop to ask the obvious question: Why would Pos Malaysia message me from a random mobile number with a suspicious link? By the time they do, the damage is already done.

What makes this scam especially dangerous is how ordinary it feels. There’s no dramatic promise of riches. No foreign accents. No broken English. Just a quiet lie slipped into your daily digital noise.

Pos Malaysia has repeatedly warned the public that it does not send payment links via random SMS. Banks have issued similar statements. Authorities have spoken. Yet the messages keep coming — because they keep working.

The real issue isn’t technology. It’s awareness fatigue. Malaysians are warned so often that warnings have become background noise. Everyone thinks scams happen to “other people” — until their account balance suddenly disagrees.

The safest rule is boring but effective: if you didn’t order anything, there is no parcel. If a link pressures you to act immediately, don’t. Real deliveries leave paper trails. Scams leave regret.

In Malaysia today, the most dangerous package isn’t lost mail — it’s blind trust delivered straight to your phone.